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Portalby Webisoft®Book a demo

Portal by Webisoft

The busywork in your operations, done.

Portal takes in the POs, bills, emails and requests your team handles by hand. AI reads each one, drafts the next step and sends it where it belongs: your ERP, your CRM, your accounting or the right person. Someone on your team approves, and nothing else changes.

Works with the ERP, CRM, inbox, accounting and chat tools your team already uses.

In business since 2016Clutch4.9/5AICPA SOC 2 Type IIHIPAA compliantAWS PartnerGreat Place To Work Certified, Sep 2026 to Sep 2027, Canada
01Sound familiar?

What operations leaders told us this year.

We spent 2026 on calls with manufacturers, distributors and service companies. Almost nobody asked for new software. They asked us to take the manual work off their team.

02The modules

One app. Start with one module.

Every module shares the same connections to your systems, so the second one is a setting, not a new project.

Capture

Get the work in without retyping it.

Intake

Most requested

Reads POs, vendor bills, carrier invoices, labels, EDI files, reports and drawings. Checks they are complete and drafts the ERP entry.

Redirect

AI reads each item and sends what is not an ERP entry to the system where it belongs: your CRM, Slack, Teams, accounting or service desk.

Inbox Agent

Sorts shared inboxes by intent and urgency, answers stock, price and order status from ERP data, and routes the rest to Slack or Teams.

Floor Capture

Reads machines, dock-door scanners and job clocks. Read-only to the equipment, and cleans bad punches before anyone reports on them.

Decide

Turn it into a draft a person approves.

Quote Builder

Most requested

Starts from a past job, a drawing or a request. Pulls cost sheets and price books, asks suppliers for price and lead time, applies your margin rules.

Planner

Turns open orders, stock and history into action lists: ship dates, build packets, buy lists and purchase orders, one list per team.

Ask Your Data

Plain-language questions over your ERP history and your manuals, with access by role.

Engineering Assist

Finds past designs that match a new one and automates repeat CAD steps. Can run fully on your own machines.

See

Know where things stand.

Ops Dashboard

One live view across ERP, e-commerce, point of sale and floor data. Monthly KPIs built for you.

Serve

Let customers and technicians help themselves.

Customer Portal

Orders, invoices, statements, tracking, returns and service requests, each customer seeing only its own data.

Service Desk

Creates jobs from calls and emails, sets priority by customer SLA and proposes the right technician.

Connect

Keep every system in step.

Connector Hub

Two-way sync with your CRM, accounting, inventory, e-commerce, POS, PLM and MES. Enter it once, see it everywhere.

Data Cleanup

Rerunnable cleanup of item masters and BOMs, with an import file and a change log. Nothing reaches production without sign-off.

03How it works

In, read, interpreted, approved, posted.

  1. In

    It arrives the way it does today

    Email, PDF, spreadsheet, scanner, machine. Your customers and suppliers change nothing.

  2. Intake

    Portal does the typing

    Intake reads the document, checks it against your data and drafts the entry, quote or reply.

  3. AI · Redirect

    It goes to the right place

    AI interprets each item and routes it: an order to the ERP, a lead to the CRM, a question to the right person in Slack or Teams.

  4. Approve

    A person says yes

    Your team reviews in Teams, Outlook, Slack or the Portal queue, and fixes anything in one click.

  5. Post

    It lands in the right system

    The approved record posts to your ERP, CRM or accounting, with a log of who approved what and when.

Drafts waiting for youLive
  1. Customer PO · PDFpurchasing@ customer
    Sales order draftedPart numbers matched to your item master
    ApproveEdit
  2. Vendor bill · emailap@ inbox
    Bill draftedMatched to the PO, ledger account suggested
    ApproveEdit
  3. Carrier invoicefreight@ inbox
    Charge recheckedRecalculated from your rate table, mismatch flagged
    ApproveEdit
  4. Quote requestsales@ inbox
    Quote draftedBuilt from a past job and your margin rules
    ApproveEdit

Approved drafts post to your ERP. Nothing posts without a yes.

04Ground rules

Built the way operations teams asked.

05Systems

Works with the systems you already run.

Your ERP, CRM, inbox, accounting and chat stay where they are. Portal uses their API when there is one. When there is not, it reads the database, the export or the file drop, even for systems built in-house.

06Getting started

Start with the job that hurts most.

  1. Free workflow review

    Show us the work your team does by hand: the documents they retype, the emails they sort, the quotes they rebuild. We map it and tell you plainly if Portal fits.

  2. One module, fixed price

    We set up the first module on your real documents and systems, and run it next to your team before it goes live.

  3. Add the next one

    Once the first module pays, add the next. Same connection, same approvals, no new project.

07FAQ

Questions operations teams ask.

Do we have to replace any of our systems?

No. Portal works beside the ERP, CRM, accounting and inboxes you run today and writes approved entries into them. They stay your systems of record.

Does anything get entered without a person checking it?

Not unless you decide so. Every document, quote and reply starts as a draft that someone on your team approves. You can loosen that rule per workflow once you trust it.

Our systems are old, niche or built in-house. Can Portal connect?

Yes. Beyond the major APIs, Portal reads databases, exports, EDI and file drops. If your system can put data somewhere, Portal can work with it.

Where does our data live?

In an environment hosted for you alone, or on your own servers if your contracts or regulators require it. Your documents never train a shared model.

Where do we start?

With a free workflow review. We look at the manual job that eats the most of your team’s time, then quote one fixed-price module to take it over. You add the next module when the first one pays.

Can it work in French?

Yes. Portal reads and drafts in English and French, and our team works from Montréal in both languages.

Free workflow review

Stop the retyping.

Tell us which job eats your team’s day.

We reply within one business day with a time to look at your real documents and the systems you run.